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SuperHost® Destination Ambassador Program - Classroom
Date and time
Location
Holiday Inn Vancouver Airport
10720 Cambie Rd Richmond, BC V6X 1K8 CanadaDescription
We are pleased to announce that we will be offering the SuperHost® Destination Ambassador Course in collaboration with go2HR.
This is an exclusive offer only available to Tourism Richmond stakeholders.
About this Course
A remarkable experience relies on exceptional customer service, starting from the moment a visitor sets foot in a community and at every touch point that follows. How do you become a local Ambassador and ensure that you are contributing to a positive, authentic visitor experience that shows all that your community has to offer?You will find out in this half-day, interactive course.
Destination Ambassador covers key topics that make for memorable visitor experiences, including:
- The role of local ambassadors in the visitor experience
- The importance of tourism and how it benefits your local community
- Different visitor profiles and reasons they visit your area
- Products and services your community has to offer visitors
- Where to access information and how to provide helpful service to others
Note: SuperHost Foundations of Service Quality or equivalent training and experience is recommended before taking Destination Ambassador.
Limited spots available. Due to space limitations, we will only accept one representative per stakeholder at this time.
Light breakfast and refreshments will be provided.
Cancellation Policy
If you must cancel your registration, please email Rebecca Wu at rwu@tourisrichmond.com at least 48 hours prior to the start of the course.
Organized by
Tourism Richmond is a non-profit, stakeholder-driven destination marketing organization (DMO) promoting Richmond as a destination to leisure travellers, meeting planners, travel media, and organizations that influence travel. We also work closely with travel and tourism industry stakeholders and municipal officials to enhance and develop new, can’t-miss experiences.